Terms of service

Terms of Service – Virsa by Faisalabad

OVERVIEW Welcome to Virsa by Faisalabad! The terms “we”, “us”, and “our” refer to Virsa by Faisalabad. We operate this website and online store, including all information, content, features, products, and services offered to you (the “Services”). Virsa by Faisalabad is powered by Shopify, which enables us to provide these Services.

By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully, as these Terms include important information regarding your legal rights, warranties, and limitations of liability.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 – ACCESS AND ACCOUNTS

  • You must be of the age of majority in your location (usually 18+) to use our Services.

  • You agree to provide accurate, current, and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS (Fabric & Textures)

  • We strive to display accurate product descriptions and images. However, please note that fabric colors and textures may appear slightly different on various screens/devices compared to the physical product.

  • We do not guarantee that products will meet your exact subjective expectations.

  • Product descriptions, prices, and availability may change at any time without notice.

SECTION 3 – ORDERS

  • Submitting an order is an offer to purchase. Orders are accepted only once payment is processed (or Cash on Delivery is confirmed) by Virsa by Faisalabad.

  • We reserve the right to cancel or decline any order at our discretion (e.g., if we suspect fraud or stock issues).

  • Orders can only be returned or exchanged in accordance with our Refund & Return Policy.

  • Purchases must be for personal use, not for unauthorized resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices, promotions, and discounts may change without notice.

  • Taxes, shipping, and handling charges are additional unless stated otherwise (e.g., "Free Shipping" promotions).

  • You agree to provide accurate billing and shipping information.

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery times provided are estimates and not guaranteed.

  • We are not responsible for delays caused by shipping carriers (courier services), customs, or events outside our control.

  • Risk of loss passes to you once the order is handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

  • All content on our website (logos, brand name "Virsa by Faisalabad", designs, images, product descriptions, etc.) is the property of Virsa by Faisalabad.

  • You may not reproduce, modify, or distribute our content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

  • We may provide access to third-party tools or links. These are provided “as is” without warranties.

  • We are not responsible for the content, services, or policies of third-party sites. Use them at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

  • Virsa by Faisalabad is powered by Shopify. However, all sales are made directly with Virsa by Faisalabad, not Shopify. Shopify is not responsible for issues related to your specific purchases.

SECTION 9 – USER FEEDBACK

  • By submitting reviews, comments, or suggestions (“Feedback”), you grant us the right to use, publish, and share them for business purposes (marketing/testimonials).

  • You may not post unlawful, offensive, or misleading content.

SECTION 10 – ERRORS & OMISSIONS

  • Occasionally, our site may contain typographical errors or inaccuracies regarding pricing or availability. We reserve the right to correct these and update or cancel orders affected by incorrect information.

SECTION 11 – PROHIBITED USES You may not use our Services for:

  • Illegal purposes.

  • Harassment, abuse, or harm of others.

  • Fraudulent or misleading activity.

  • Uploading viruses or malicious code.

  • Collecting personal data of others without consent. Violation may result in immediate termination of your access to our Services.

SECTION 12 – TERMINATION

  • We may suspend or terminate your account at any time for violations of these Terms. Certain provisions (e.g., Intellectual Property, Limitation of Liability) will survive termination.

SECTION 13 – DISCLAIMER OF WARRANTIES

  • Our Services and products are provided “as is” and “as available”. We do not guarantee uninterrupted, error-free operation or that products will meet your expectations perfectly.

SECTION 14 – LIMITATION OF LIABILITY

  • Virsa by Faisalabad, our affiliates, and service providers are not liable for indirect, incidental, or consequential damages (e.g., lost profits, lost data) arising from your use of our Services.

SECTION 15 – INDEMNIFICATION

  • You agree to indemnify and hold harmless Virsa by Faisalabad and its partners against claims, damages, or liabilities arising from your misuse of our Services or violation of these Terms.

SECTION 16 – GOVERNING LAW

  • These Terms are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of the courts in Faisalabad, Pakistan.

SECTION 17 – CHANGES TO TERMS

  • We reserve the right to update these Terms at any time. Updates will be posted here. Continued use of our Services means you accept the updated Terms.

SECTION 18 – CONTACT INFORMATION For questions about these Terms of Service, please contact us at:

📧 Email: [Apni Email Yahan Likhein, e.g., info@virsabyfaisalabad.com] 📞 Phone: